BPCA news archive

28 June 2021

VIDEO: Essential customer service skills for pest professionals

Customer service relates to every single interaction or “touch point” with your customers.

In this video, Natalie Bungay explores the areas of your business that you need to think about when considering how you can deliver excellent service to your customers.

Information correct at the time of filming.

This video is designed for pest management technicians.

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Source: Online