About the Surgery
Guided by members of our expert team, each surgery will facilitate small breakout groups exploring professional practice and generating ideas on topics such as ‘achieving relentless customer service’, ‘what good looks like’, ‘marketing in the year 2020’ and ‘after-selling; is it really speculate to accumulate?’.
Breakout groups will also discuss the impact CEPA has made to their business, feedback on the CEPA process (audit day, paperwork) and have the opportunity to identify topics of discussion in ‘any other business’.
Five reasons for non-CEPA certified® companies to attend:
- • See the benefits to your business
- • Understand and prepare for your audit* (inc. surveillance audit)
- • Decide if CEPA Certified® is right for your business
- • Get helpful advice and guidance
- • Lunch is on us! (Pre-registration only)